Internet & Communication

The internet and voice communication systems for your business play a vital role in both your technological infrastructure and overall business efficiency. Whether you operate from a single office, have a network spanning Australia, or manage an international wide area network (WAN), our communication solutions provide flexibility, control, and peak performance to support a flourishing business.

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Virtual Telephone Systems

Schedule based inbound call routing

Optimizes customer service by directing calls to specific teams or agents based on predetermined schedules. This ensures that appropriately skilled personnel are available during peak times, enhancing efficiency and customer satisfaction.

Call Forwarding

It ensures that calls are promptly directed to an alternative phone number or device, allowing users to stay accessible even when they are not at their primary location. This feature enhances responsiveness, improves customer service, and supports remote work by enabling seamless communication.

Ring Groups

By grouping multiple extensions or phone numbers together, incoming calls can be distributed among the members simultaneously or sequentially. This enhances responsiveness, ensures no call goes unanswered, and evenly distributes the workload among team members.

Music on Hold

Music on hold is a valuable feature for businesses, providing benefits such as enhanced caller experience and reduced perceived wait times. By playing music or informational messages during periods of hold, it keeps callers engaged and can contribute to a more positive perception of the business

Virtual Receptionist

Virtual Receptionists enhance operational efficiency, reduce the workload on human receptionists, and contribute to a streamlined communication process, especially in handling high call volumes or outside regular business hours.

Web Management

Enables administrators to easily configure and customize phone system settings, add or remove extensions, manage call routing preferences through a user-friendly interface. This enhances flexibility, responsiveness, and the ability to adapt to changing business needs.

Employees prefer technology that is dependable and user-friendly. Therefore, we prioritize simplicity and reliability in our solutions, providing training to optimize staff usage. Engage with your clientele through our intelligent business telephone solutions, tailored video integration, and conferencing products designed to meet your daily requirements.

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