Managed IT Services

Managed IT Services means premier IT support at a fixed monthly price. This eliminates fluctuating costs, reduces downtime and allows IT teams to shift the focus from fighting fires to preventing them altogether.

Contact Our IT Specialists

Do You Stress Over These IT Issues?

UNPREDICTABLE DOWNTIME

Do you find yourself dreading the next impending system crash or crippling loss of data?

UNRELIABLE PERFORMANCE

Are your systems suffering because you're too busy fighting fires to optimize performance?

INSECURE NETWORKS

Are you playing the odds with system security, and not sure where you really stand?

Choose Our Managed IT Services

IT SYSTEMS MAINTENANCE & ASSURANCE

Your company's network, computers, and files are the lifeline of your business, and you need to trust them to the best. Fix My Computer only hires tier-II and above IT professionals that have the skills and background to provide the highest level of services and support available in Sydney.

TOTAL NETWORK SECURITY

Network compromises are no longer the things of movies. Every day you read about companies being hacked, and you wonder if you are next. At Fix My Computer, we leverage industry best practices for security policies and regulatory compliance and select best-in-class security products to minimize risk.

24/7 SERVICE DESK SUPPORT

If you have ever had problems with your computer, printer, or server, you know first-hand the need for an IT service desk. As the top locally managed IT service company in Sydney, we have dedicated IT professionals ready to help support your business at a moment's notice.

FREE REMOTE ACCESS AND TICKETING SYSTEM

We help our customers to establish a unified identity for each user that grants them secure access to all modern resources, including Mac, Windows, and Linux devices, from a comprehensive web-based admin console that works no matter where you are.

BACKUP & DISASTER RECOVERY SOLUTIONS

Fix My Computer offers a variety of hosted and on-location solutions tailored to the unique needs of the emerging enterprise. Swift's engineering team specializes in the design and deployment of high-performance, resilient, and scalable mass storage solutions for production or backup systems.

RANSOMWARE PROTECTION

Ransomware became a billion-dollar industry in 2016, and it is continuing to grow. Unfortunately, hackers are attacking large and small businesses alike. Are you protected? Fix My Computer gives you the tools and resources to be confident your company's name doesn't end up as a ransomware victim.

$79

$ 49 Per Computer Monthly

24x7 Unlimited Service Desk
Immediate Access To Expert IT Advice
Advanced Troubleshooting (Apps, Systems, Networks)
Installs, Adds, Moves, Changes, Deletions
Software Application Support
Workstation Prep
Managed Workstation (PCs And Macs)
Managed Server*
Hardware And Software Procurement

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Need a Custom Quote?

$99

$ 79 Per Computer Monthly

24x7 Unlimited Service Desk
Immediate Access To Expert IT Advice
Advanced Troubleshooting (Apps, Systems, Networks)
Installs, Adds, Moves, Changes, Deletions
Software Application Support
Workstation Prep
Managed Workstation (PCs And Macs)
Managed Server*
Hardware And Software Procurement
Advanced Endpoint Detection And Response
Phone System Support
IT Strategy Session vCIO
Annual Risk Assessment
Microsoft Office 365 And/Or G-Suite Mgmt & Admin
On Site Remediation**
Network Monitoring And Management
Backup And Disaster Recovery Management
Third Party Vendor Support
Documentation
Cloud Back Up And Disaster Recovery***
Microsoft Office 365 And/Or G- Suite Licensing
Co-Managed IT
Web Hosting Management

*Managed Server includes OS patch management, hardware monitoring, backup management (third party apps and database support on-request)
**On-Site Remediation includes 1 (one) on-site visit within greater Sydney area. ***Cloud Back Up for Workstation includes 100GB of storage. Could storage increased for extra cost. Does not include Cloud Back Up for Server.
All plans are priced per Workstation (PC of Mac). Servers, Network equipment (routers, switches, firewalls) and Printers support on-request.